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SHIPPING & RETURNS
SHIPPING POLICY
This policy explains how orders are shipped by G'Lore Living.
1. Global Shipping
We ship worldwide.
2. Delivery Time
5–25 business days on average (customs/remote areas may take longer).
3. Processing
Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.
4. Tracking
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties
Customers are responsible for local duties/taxes.
6. Failed Deliveries
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays
SUALOJA is not responsible for customs or carrier delays.
8. Support
RETURN & EXCHANGE POLICY
Our Return Policy allows customers to return products within 14 days of receiving their order. To qualify for a return, items must be unused, in their original packaging, and accompanied by a receipt. Please contact our customer service to the return process. Refunds will be processed within 14 days of receiving the returned items.